I've provided an posting that outlines your agency as staying the worst airline within the industry which isn't something for being happy with. Based upon my working experience I'll say that I am never going to fly with your organization all over again, and neither will anyone I realize. I've previously publically declared my frustrations with your airline on every one of the social networking sites.
Walberg improved my seats.I think the staff inUS air is quite rude And that i don’t would like to vacation any more
American Airways has the worst purchaser service of all airlines I have Employed in my 63 a long time. My wife’s anniversary earrings were being stolen out of her suitcase on June 20, 2013 and Consumer service has REFUSED to Make contact with us back following reporting the thief the working day it happened.
I'm so amazed by Tracy Miller during the reservations department. I unintentionally booked a flight to the wrong locale and was freaking out, and he or she worked with me to not only get me to the proper spot but in addition uncovered a similar value.
I flew from Orlando to Dallas to Las Vegas yesterday and After i bought property and unpacked, I observed considered one of my products was missing from one of my checked luggage.It absolutely was a shaving package that was inside of a zippered pocket on the surface of a bag. I called shopper service in Las Vegas and was instructed there's nothing they will do.
On December twenty five, My 3 sons And that i had a flight from Cleveland to Phoenix that was to go away at 7:50 having a stop in Charlotte NC. At about three or 4 pm about the working day of our departure, American Airways delayed our flight which would make us miss out on our connection in Charlotte which had no other flights out to Phoenix that day OR the next! And why the hold off? No rationalization. So without any help from an AA agent..(Nearly as if it absolutely was our fault) we identified A further flight by way of Dallas…which remaining in an hour or so and a 50 %. We designed it to your airport but with Yet one more impolite AA representative, (I understood it had been busy with the vacations and all) I was assured that I could get my bag in Dallas due to the fact we now experienced to spend the night there. I questioned him concerning the tag that seemed like it absolutely was checked to Phoenix and he said curtly, you’ll just decide it up in Dallas and recheck it in the morning. Very well the bag did not ensure it is within the conveyer in Dallas. Once i asked A different consultant over it, he explained it was in an enormous space and it was heading out after we still left each morning. I instructed him I wanted it for my lodge keep, and he advised me it might get 4 hrs for getting it. All right…nevermind…I’ll be back again in this article in 4 several hours!!! So I still left to the Dallas lodge without having my baggage.. Got on our flight the subsequent morning and took off by the due date.
Initial, while this electronic mail just isn't meant as being a reaction into the remarks you only submitted, it does affirm we have been given your opinions and have assigned a reference selection, which the thing is under.
I am stuck in LA, because my AA FLIGHT 1927 on February third was cancelled! I am quite dissatisfied!!! I wasn't provided a definitive answer as to why my flight was cancelled.
Very unhappy that has a.A. shopper relations. My spouse went to Italy for that memorial of her mom and while she was there she acquired bronchitis with ear infection, subsequently the physician encouraged her not to fly just before a person 7 days to distinct the an infection.
it really is pitiful to own to report that my a number of e-mails to Customer Relations haven't been answered as of thus far Oct 29, a total deficiency of quite possibly the most elementary courtesy towards an 84 many years previous 1st-Course passenger and Recurrent Flier….
Also propose that each passenger put there keep on in dimensions checker so all passengers are addressed equitably.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar resort,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
The first thing I discovered was the Aircraft itself given that I've really labored in this field. The 1st aircraft I had been on was not even created in the usa and was so in Brazil ahead of I had been even born.
I have expended several hours about check my reference the cellphone wanting to untangle a error made in generating reservations with American Airlines on-line. Following experiencing each of the methods in reserving a flight for my relatives of 3 (Brian, Marcela & Lorenzo Hawk) and incorporating my bank card no. to purchase The three flights, I didn't get a affirmation, but a window on my video display Having said that “This web page can't be exhibited”. I took that to indicate the transaction did not endure, so I begun all once more with another journey company.